Posted to chainmailcheck: some commentary on the snippet of conversation Rory Cellan-Jones enjoyed with a cold-call support scammer recently, as recapped on the BBC’s Today.
The main justification for citing it here is that Cellan-Jones kept the scammer busy for some time before telling him that he was actually using a Mac. In fact, I’ve heard it suggested that some of these scammers have scripts for Mac users too, but I’ve never seen transcriptions of such a script.
If you’re interested in this type of scam, I’ve just kicked off a support scam information/resources page at AVIEN: PC Support Scam Resources.
David Harley CITP FBCS CISSP
Small Blue-Green World/AVIEN